Emergency Medical Dispatch Support Officer (Multiple Vacancies) - Pool

SA Health

Adelaide, SA

Posted 11/9/2019

  • SA Ambulance Service, Emergency Operations Centre
  • Multiple positions - Ongoing/Temporary/Casual - Pool
  • Salary: MCE01P (probation): $53,386.00 pa (pro-rata)/MCE01: $59,259.00 pa (pro-rata)/Casual: $26.93-$29.89 per hour + 25% casual loading
As an Emergency Medical Dispatch Support Officer (EMDSOs), you will answer emergency triple zero (000) phone calls and non-urgent phone calls, assess a patient's condition and provide step-by-step instructions in life-saving patient care where needed. You will be required to assess a patient's situation over the phone based on the information so that management of the patient can begin immediately. To successfully do this, you will use the valuable life-saving skills and knowledge you have gained through your training in a HLTAID003 - Certificate III Ambulance Communications (call taking) as well as the mentoring and training support provided on the job. To be successful in this role, you must enjoy assisting and helping others during periods of high stress and anxiety. You must be able to use your strong verbal and problem solving skills to help guide and determine the most appropriate pathway for the patient. You will be required to liaise effectively with both patients and other Emergency Operations Centre staff to ensure that the patient receives the required medical attention within agreed timeframes, while using standard organisational protocols. These roles may be available on a full time or part time basis, as well as casual. There are also special conditions attached to this role, please go to the to find out more and book into one of our information sessions. The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref:709927 Advertised: 08 Nov 2019 Cen. Australia Daylight Time Applications close: 22 Nov 2019 11:55 PM Cen. Australia Daylight Time

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