Customer Service Officer| Nsw Government


Parramatta, NSW

Posted 1/15/2020

We are currently seeking dedicated Customer service professionals for our corporate client, only a short stroll away from Westfield Parramatta. A great team vibe with great multiskilling opportunities and team morale! About the Role This purpose of this role is to deliver high quality customer service and to support different corporate units by providing initial advice and direction in relation to finance, human resources and technical systems related queries within a shared services contact centre environment. In addition, the role assists in the recording and maintenance of the customer enquiries data base as part of the customer relationship management system. No experience required in relation to the different areas of specialty. Multiskilling will be provided as succesful candidates develop within the organisation. To be successful in this role, you will come with the following:

  • You will have strong syntax and communication both written and formal
  • Portray professional behaviour at all times and be self motivated
  • Ability to work on a rotating roster, Monday to Friday between 7:30am to 6:00pm
  • Successful candidates must Pass a Police check and Working with children check (purchased from service nsw)
In return you will receive: 1. Opportunity to work within the Government sector with experience to apply for internal positions :) 2. Employee Assistance services via Randstad along with unrivaled support through out your assignment If you would like to be considered for these upcoming positions, email your CV in word format to Rawan Shakhtour e. . Rawan can also be contacted via for any further questions. Skills Call centre, Customer support, inbound/outbound, multiskilling, corporate, Qualification No qualification required, experienced in a corporate environment highly regarded. Responsibilities You will be handling customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties. Working and adhering to policy and KPI's on a daily and monthly basis. Education Secondary School/High School

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