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People & Culture Consultant, Operational Change & Governance

Suncorp Group - Sydney, NSW

Banking & Finance
Source: uWorkin


  • Fantastic opportunity for motivated HR professional to join our Operational Change & Governance team
  • 12 Month Max Term Contract
  • Brisbane or Sydney location

An exciting opportunity has become available for a motivated and forward-thinking Operational Change and Governance Consultant within our People & Culture Advice & Services area.

The role will require the successful applicant to create value for our clients by delivering operational governance and change management across the services and processes within Talent & People Operations, ensuring alignment to the Service Delivery Model within People & Culture.

Key Responsibilities

Among other responsibilities, this role will also:
  • Support change management to our services and processes to ensure appropriate steps are being adhered to and operational risk assessments are undertaken and managed
  • Support query management in line with A&S tiered service delivery model and SLAs through the provision of advice and guidance to clients
  • Support communication and change activities related to operational governance
  • Oversee and coordinate / support scheduled risk obligation reviews, internal audits and externals audits ensuring records are maintains and all actions are tracked and closed out
  • Undertake process risk assessments to ensure process health and controls are up to date and relevant as prioritised
  • Providing support to P&C Manager Governance & Change with regular partner baselining exercises achieving best practice interventions and processes

Skills And Qualifications
  • Accounting, Finance or HR qualification or degree - Desired
  • 5 years + operational experience Demonstrated experience on operational risk management
  • Demonstrated continuous improvement, change, communication and optimisation activity
  • Excellent verbal and written communication skills
  • Continuous improvement mindset
  • Ability to manage multiple deliverables and timelines in a fast-moving team environment

Our Benefits

  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on work-life balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday, health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

  • About Us

    Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

  • Best Insurance Company in Corporate Social Responsibility (2018)
  • Employer of Choice for Gender Equality for sixth consecutive year (2014 - 2019)
  • Money magazine’s Bank of the Year and Business Bank for second consecutive year (2018 - 2019)
  • General Insurance Product Innovation of the Year (2018)

  • If this opportunity sounds like you, please apply today.