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Customer Services Officers - Emergency

Barwon Health - Geelong, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Employment Status Permanent Part Time
Program Finance
Location University Hospital Geelong
Hours Per Fortnight 153
Position Summary
Multiple positions available at the region’s largest healthcare provider
Permanent part time (Approximately 22 hours per fortnight)
Become a part of the exciting and challenging emergency department

About the Emergency Department

Barwon Health is the largest regional health service in Victoria, providing care for approximately 64,000 emergency presentations per year. Under Barwon Health’s new emergency model of care patients are streamed to dedicated assessment areas including fast track, adult, paediatric, resuscitation, trauma and mental health areas. Our mission is to improve access and patient flow to provide a sustainable service that ensures high quality, safe, people-focused care.

About the role

Multiple opportunities exist within the Emergency Department (ED) at University Hospital Geelong for a Patient Liaison Officer. You will be able to provide outstanding levels of customer service to patients and public in our ED, whilst providing vital clerical support to the ED Nursing and Medical staff, and assisting the ED Admin Manager in promoting Barwon Health’s Private Patient Strategies.

About the culture

Our team in the Customer Services Department are all extremely welcoming and friendly with a commitment to Barwon Health and its values, which is demonstrated by their work and focus on the tasks at hand. Our staff thrive in a challenging and unpredictable environment, get enjoyment from being a highly recognised and skilled team and truly believe they have the opportunities to be their best. Most importantly, our dedicated team live the Barwon Health way with our values underpinning all that we do.

If this sounds like the role you have been looking for, apply today!

Barwon Health staff benefits

Flexible working arrangements
Professional development
Access to employee wellness facility
Salary packaging
Social club
Close to the beautiful Great Ocean Road, Bellarine Peninsula and Surf Coast

Diversity and Inclusion

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.

We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at talent.acquisition@barwonhealth.org.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We Barwon Health are proud to be Totally Smoke Free.

#Geelong, Victoria

Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Are you able to work a flexible roster that includes weekends and public holidays?
Essential: Are you able to work day shifts? ie 8am to 5pm
Essential: Are you able to work evening shifts? ie 5pm to midnight?
Essential: Are you able to work night shifts? ie midnight to 8.30am?
Essential: Briefly describe the skills and professional experience you can bring to this role:
Contact Person Aisling McCarthy
Contact Person Job Title Manager- Emergency Department Adminstration
Contact Number (03) 4215 0166
Closing Date 15/02/2021

Geelong, VIC

Health, Medical & Pharmaceutical


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