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Defence Security Administrator

MSS SECURITY - South Townsville, QLD

Administration & Secretarial
Source: uWorkin


As one of Australia's leading Security Companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. We are grounded by our long and successful history which commenced in 1896 and we are proud to be owned by Security Intelligence Services (SIS), one of Asia-Pacific's largest security personnel companies, with more than 150,000 employees. In Australia we enjoy the loyalty and commitment of our diverse and skilled group of 6,500 employees who appreciate the stability and diversity of employment opportunities through our variety of client relationships.

We are a customer-focused and service orientated Company where initiative and autonomy are encouraged. We value and promote an environment that fosters open communication and working as an integrated team.

MSS Security has an opportunity for a Defence DCAC Administration Officer to join our team at Townsville Defence Base.

This fast paced and interesting role will offer you the opportunity to utilise your experience in Defence and contribute positively to the safety and security of all personnel on base.

In this critical role, you will be responsible for the smooth running of the DCAC Pass Office. You will utilise your specialised knowledge of Defence Base protocols and procedures while striving to maintain the integrity and security of Defence ID cards. This role is a permanent full time position working Monday-Friday day shifts.

Duties include:

• Coordinating and conducting appointments for Defence Force members and approved contractors to obtain DCAC passes

• Adhering to Defence protocol and processes in completing DCAC ID card application forms

• Providing consistently high standard of customer service

• Data entry with high level of accuracy

• General administrative duties as required

Essential Criteria:

• Defence Clearance of Baseline or above or the ability to obtain Baseline Clearance

• Strong administrative and computer skills

• Demonstrated knowledge of Defence protocols, processes, and systems

• Strong organisational and time management skills, including ability to adhere to appointment times and ensure office runs on time

• Exceptional customer service skills, friendly and professional manner over the phone and in person

• Strong attention to detail

• Excellent written and verbal communication skills

Key Attributes:

  • Ability to work under pressure
  • Customer centric approach
  • Personal alertness and the ability to remain focused on task
  • Personal flexibility and adaptability
  • Personal initiative and drive
  • Outstanding interpersonal and communication skills

What makes MSS Security the security company of choice to work for?

MSS Security has unrivalled experience protecting some of the nation’s most high-profile sites and we will assist you in building a career with experience unparalleled to other security providers in Australia.

MSS Security is a rapidly growing organisation that strives to maintain a friendly, professional approach where initiative and autonomy are encouraged. We value and promote an environment that fosters open communication, working as an integrated team, being committed to the delivery of professional services and providing individuals with opportunities to develop. Not only will MSS Security provide you with accredited and non-accredited training and career progression opportunities, we also offer employee benefits by way of discounts from nationally recognised companies.

If you would like to join or make the switch to Australia’s leading security company, and believe you have the skills, experience and qualifications to successfully perform in the role, we would like to hear from you.

Please follow the APPLY NOW link and submit your resume and covering letter.

South Townsville, QLD

Administration & Secretarial


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