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Claims Processing - Federal Government

Randstad Australia - Brisbane Grove, NSW

Customer Service & Call Centre
Source: uWorkin


Randstad are currently partnering with a high profile Federal Government client to assist with their high volume call centre located in Brisbane CBD. There are a number of call centre and claims administration roles available on a casual basis with long term potential

This role involves processing a high volume of claims a day with some inbound and outbound calls required to gather important information to make decisions

Please note: This is a Federal Government opportunity, all potential candidates must be Australian Citizens.


  • Processing a high volume of claims
  • Adhere to KPI's of 70-90 claims per day
  • Analysing and interpreting information to make decisions
  • Inbound and Outbound calls to gather information and answer queries

What We Are Looking For
  • 1-2 years+ Claims processing experience
  • Candidates with the ability to work in a fast paced environment
  • Excellent communication skills
  • Confidence to make decisions
  • Excellent punctuality and attendance
  • Data entry skills - ability to quickly and accurately enter data into the system

If you are looking for your next opportunity and this sounds like the ideal role for you, please APPLY NOW!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Brisbane Grove, NSW

Customer Service & Call Centre


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