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Administration Traineeship | Local Government

MAXIMA - Mount Gambier, SA

Any Industry
Source: uWorkin


The Opportunity:

Alexandrina Council, alongside Maxima, currently have an exciting traineeship as a Customer Servicing Administration Officer. This opportunity will gain you a nationally accredited Certificate III in Business within the Customer Service Representative stream, allow you to get hands-on experience, paid training, and continuous mentoring.

As a Customer Servicing Administration Officer, across 18-months, you will be a fundamental team member in the Customer Engagement team, providing quality service and support where needed, and undertaking a wide range of tasks across teams.

Duties will include:

  • Provide assistance in the implementation, monitoring and review of company documents (policies, programs, procedures etc.)
  • Respond to inbound and outbound enquiries
  • Document management and preparation including formatting, minuting, proof reading etc.
  • Provide support to the Service Centre and Information Desks across two sites
  • Document processing including filing and scanning
  • Support the team with high quality administrative tasks as required

About You:

  • Showcase initiative, display a positive and proactive attitude
  • Demonstrate attention to detail
  • Work effectively as part of a team and under limited supervision
  • Have excellent written and verbal communication skills
  • Have effective organisation and time management skills
  • Ability to closely follow procedures and apply in practical situations

Role Requirements:

  • Previous customer service experience
  • Competent use of Microsoft Office applications (Word, Excel, Outlook)
  • Reliable transport with the ability to work across sites
  • Do not hold this qualification or higher

How to Apply:

Complete the attached form and send across your most recent resume and cover letter outlining your suitability for this role.

We strongly encourage local residents, people of Aboriginal and/or Torres Strait Islander background, and recent school leavers to apply.

Please note that traineeship and apprenticeship wages will apply.