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Telephonist (Level 3) - Emergency Department.

I work for NSW - Wollongong, NSW

Government, Defence & Emergency
Source: uWorkin


Employment Type: Permanent Part Time, 16 hours per week

Facility: Shellharbour Hospital


Classification: Telephonist Level 3

Remuneration: $30.72 - $31.36 per hour

Requisition ID: REQ228623

Applications close: Sunday 30 May 2021

What You'll Be Doing

To obtain accurate information of all patient details and to provide and sign all necessary paperwork. To provide efficient operation of the Switchboard, communication systems within the Hospital, to act as a "front line" person for the Hospital, in all reception duties.

Illawarra Shoalhaven Local Health District is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

An eligibility list will be created for future Temporary and Permanent Part-Time positions.

Please note: Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Successful applicants to the role must provide certified documentation of vaccination history and pathology as part of their recruitment documentation. The applicant must be certified as compliant with https://www1.health.nsw.gov.au/pds/Pages/doc.aspx?dn=PD2020_017 before employment can commence.

Your claim against the selection criteria is the most important part of your application as it will help determine whether or not you have met the standard of response required by the panel to be eligible for an interview. You should read the Position Description and then address the selection criteria for the role, giving examples where required. Applicants are encouraged to review the following information on Applying for a position within NSW Health at: http://www.health.nsw.gov.au/careers/guide/nswhealth/Pages/apply-for-position.aspx

Selection Criteria

  • Experience or knowledge in the use of hospital based computer systems such as iPM, eMR and Financial Portal.
  • Previous experience in the use of a Switchboard.
  • Demonstrated ability to provide excellent customer service and maintain a professional attitude at all times within a multidisciplinary team.
  • Demonstrated ability to work unsupervised.
  • Excellent interpersonal and communication skills with the ability to plan, organise and problem solve.
Need more information?
  • Click here for the Position Description
  • Find out more about applying for this position
For role related queries or questions contact Lucia Jurriaans on Lucia.Jurriaans@health.nsw.gov.au

Agency: Health

Wollongong, NSW

Government, Defence & Emergency


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