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Retail Governance Manager

ANZ Banking Group - Melbourne, VIC

Banking & Finance
Source: uWorkin


Requisition Title -
Retail Governance Manager
Job Number: - AUS131808
  • You see every situation as an opportunity to build capability across the distribution network
  • An innovative, flexible and collaborative work environment
  • Your gateway to opportunities of more senior roles within ANZ
About The Role
Role Location: 833 Collins Street, Melbourne VIC 3008
Role Type: Permanent, full time role

As aRetail Governance Manager you will assist in the design, execution and embedding of governance and compliance programmes and tools, across Retail Distribution. Your role will support the management of conduct risk within Retail Distribution as well as assisting with responding to Regulator (and Parliamentary) enquiries.

Your role is focused on working with each of our Retail channels, Tribes, RLO, Credit, Assurance, Compliance, Legal (and other parts of the business as required) to influence and implement customer focused initiatives which will ultimately improve customer outcomes. Your role drives the execution of business projects and initiatives focused on conduct risk management and compliance as well as well-managed sales growth. Your role works with stakeholders across the value chain to implement and embed these initiatives, change programs and strategies, supporting enhanced customer outcomes.

About You
To be successful in this role, you will ideally have skills, knowledge and experience in the following:
  • Experience in managing and executing change
  • Strong sales management and sales governance experience
  • Experience in risk with controls, treatments and ORAs
  • Understanding across Retail Banking, home loans credit and sales process is preferred
  • Demonstrated reporting and insights skills
  • Commercial mindset / strong business acumen
  • Strong written, verbal communication and interpersonal skills
About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS131808