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May

Customer Service Opportunities - Local Government Elections Nsw

Randstad - Sydney, NSW

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Randstad have been enlisted by the NSW Electoral Commission to assist them with their recruitment needs throughout the Local Government Elections 2021. We have a number of Call Centre/Customer Service assignments available with various contract lengths and dates.

Your duties may include, but are not limited to

  • Working in a call centre environment, listening to and inputting the information into a database
  • Handling a high volume of inbound calls, making outbound calls as necessary
  • Manage and update databases, ensuring data is recorded correctly
  • Following a script and using correct legislative wording
  • Ask questions and escalate any complex inquiries/concerns to supervisors as needed

About Yourself

  • Courteous phone manner and ability to provide fantastic customer service to people from different age groups and backgrounds
  • Strong computer literacy skills, numeracy skills and attention to detail
  • Patience and the ability to coach through process and solutions over the phone
  • Able to follow written and verbal instructions precisely and consistently follow set procedures/repetitive tasks

These roles require strict political neutrality. If you have an active or official connection with any political party, election campaign committee, or any nominated candidate we will not be able to engage you in these positions.

If these opportunities are of interest to you, please apply within. If you have any questions please contact us via [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.