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Senior Manager, Commercial Lending Process Governance And Portfolio Management

Commonwealth Bank - Sydney, NSW

Source: uWorkin


  • 12 month fixed term / secondment opportunity
  • Continuously optimises processes and embeds operational excellence across aligned business
See yourself in the team

Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers.

The Business Lending team supports the full spectrum of business customers’ borrowing needs, from small business customers to large mid-market corporates. The Business Lending Simplification team strives to deliver significant customer and performance improvements across the end to end Business Lending process. This is achieved through designing and implementing process improvement, technology solutions and behaviours changes, across any all part of the value chain from Business Banking centres to Credit Risk and Commercial Lending Operations.

Do work that matters

Reporting to the Executive Manager Business Lending Simplification Process Performance & Enablement, you will [EB] lead a team to redesign process and develop new solutions which are commit to process design which involves data analysis and digital capability to ensure solutions are scalable and sustainable. In addition to designing and executing simplification strategies you will are dedicated to prepareing the business for change to realise maximum benefits.

More specifically you will

  • Own the delivery of strategic & operational simplification initiatives, including the management of key stakeholders including Executive leadership and leaders within the Business centres, Credit Risk and Commercial Lending Operations
  • Track national portfolio results end to end and enable benefits realisation including reinvestment aligned to Business Banking strategy
  • Become the agent of change driving a reduction in total turnaround time for business lending applications.
  • Provide oversight of the change and communications plans to ensure the business is ready and can adapt as new tools and initiatives are released across the end to end Business Lending process
  • Actively engage with business stakeholders including leaders in Business Centres, Credit Risk and Commercial Lending Operations to collect feedback to drive process iteration
  • Own the end to end Business Lending process simplification backlog for prioritisation of future process changes and initiatives
  • Present insights to senior stakeholders and seek endorsement for process and tool refinements and the introduction of new tools and initiatives
We want to hear from you if you have

  • Experience in leadership reporting and both strategic and targeted operational insights
  • Relevant Business Banking / Lending experience
  • Demonstrated experience in project management, project delivery. Lean Six Sigma Black Belt certified / Agile Product Owner / Scrum Master
  • Demonstrated experience in organisational change management, change models, frameworks and theories
  • Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 08/06/2021