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Head Of Retail Distribution Governance

MLC Life Insurance - Melbourne, VIC

Insurance & Superannuation
Source: uWorkin


MLC Life Insurance. We have been protecting Australians for over 130 years. We respect the role we play in providing peace of mind for our customers, and we never lose sight of it.

Our Purpose

MLC Life Insurance is one of Australia’s leading life insurance specialists and a member of the Nippon Life Insurance Group, one of the world’s leading insurers. We are guided by our simple purpose: ‘A Promise for Life’. We provide almost 1.2 million Australians with reassurance that they and their loved ones will be supported when they need it most. It’s a promise that provides peace of mind and helps them sleep at night.

Our purpose is supported by Our Values of Do What’s Right, Deliver Together, Make it Simple, Own it and Aim High. It’s how we work together and behave every day in every interaction with our customers, partners and each other that defines who we are.

Our Strategy

Our strategy puts our customers at the centre of our ambition to be Australia’s leading and most trusted life insurer. It is through the commitment, energy and talent of everyone at MLC Life Insurance, working together, that we make a positive contribution to the lives of our customers. To support all of us to be at their best every day, we offer a flexible work environment centred on development, wellbeing, recognition and contribution.

With more than 1500 people nationally, we believe our success is built on the unique contribution of our people. Diversity and Inclusion is core to what we believe in and who we are. We aspire for everyone at MLC Life Insurance to feel valued and respected for who they are.

The Role

Reporting to the General Manager - Retail Distribution, the Head of Retail Distribution Governance is responsible for driving the development and implementation of appropriate business procedures, strategies, governance frameworks and policies to ensure best practice business operations, operational risk management and full compliance with industry and regulatory standards.

You will oversee and manage all aspects of the Adviser Services functions including operational performance, business procedures, control monitoring and uplift, compliance requirements, alignment to product remuneration frameorks, staff training and development and regulatory obligations.

You will also lead MLCL’s Key Institutional and Mid-Tier Account Management Strategy, working with major Licensee clients to ensure MLCL is represented on their APLs.

Most importantly, you’ll have the opportunity to have an impact on one of Australia’s largest life insurers at a time of peak change and transformation.

About You

With significant Leadership experience within the Life Insurance sector, you will bring Licensee and Advisor knowledge and a sound understanding of the regulatory environment. You apply a continuous improvement and process efficiency lens to all you do and can talk to your success in assisting business areas in managing their risk in previous roles.

You have a strong understanding of advice partner activities and strategies including their associated regulations.

Your balanced set of skills includes critical and analytical thinking, people capability uplift, a bias for action and a preparedness to roll up your sleeves where required. An engaging and articulate communicator, your ability to work at pace in a dynamic environment will ensure success in this key senior leadership role.

Why Choose Us?

At MLC Life Insurance, you will have the opportunity to:

  • work with a WGEA cited Employer of Choice for Gender Equality
  • enjoy flexible work options and an inclusive environment where everyone is respected and valued for who they are and their unique contribution
  • embrace a culture of customer centricity and an ambition to be Australia’s leading, most trusted Life Insurer
  • access a range of benefits including competitive salary, lifestyle leave, two days volunteer leave every year, recognition of service milestones; and
  • wellness and lifestyle offerings including access to Uprise – our Digital Wellbeing Program, as well as discounts on a variety of lifestyle and entertainment products and services.

Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.

Primary Location: AU-VIC-Melbourne
Job: Customer
Organization: MLC Limited
Schedule: Permanent
Employee Status: Group Level 5
Job Posting: 26-May-2021, 1:23:10 AM