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Clerical Supervisor / Data Manager - Emergency Department

Illawarra Shoalhaven Local Health District - Wollongong, NSW

Administration & Secretarial
Source: uWorkin


Employment Type: Permanent Full Time
Location: Shellharbour Hospital
Position Classification: Administration Officer Level 5
Remuneration: $66,954.50 - $68,549.07 per annum
Hours Per Week: 38
Requisition ID: REQ233042
Applications Close: 13 June 2021

What you'll be doing
  • To provide supervision and management of the ED administrative staff.
  • To manage the day to day issues of the ED administration team.
  • To provide rosters, process HealthRoster and manage the performance of the ED administration team.
  • To report any issues regarding administrative services in ED to the NUM.
  • To provide and promote accurate 24 hour registration, admission and clinical data collection of all patients, utilizing Firstnet.
  • Ensure the data integrity and compliance of FirstNet, and the production of time critical reports to relevant stakeholders for performance monitoring, planning and quality improvement projects.
  • To ensure revenue from admissions is captured in the Emergency Department.
  • Develop and maintain a rotating, 24 hour, 7 day roster to ensure adequate coverage of all shifts;
  • Ensure planned and unplanned leave is covered;
  • Enter rosters into HealthRoster system for payroll sign off processing;
  • Oversee the daily work performance of the ED administrative team members;
  • Conduct quality management and performance management programs within ED;
  • Conduct annual Performance Agreements and Reviews with all staff;
  • Ensure all ED administrative staff are up to date with Mandatory Training requirements at all times;
  • Supervise the administrative operations of ED, including staff, policy, procedures and workflow;
  • Assist the NUM to develop, implement, document and revise any relevant policies and procedures affecting the ED Department’s overall functions;
  • Liaise with other departments, management, supervisors and staff on matters relating to the policy operations of ED;
  • Review work practices and implement new systems which make may make processes more efficient in relation to ED.

Illawarra Shoalhaven Local Health District is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.

An eligibility list will be created for future Temporary and Permanent Full-Time and Part-Time positions.

Please note: Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

Successful applicants to the role must provide certified documentation of vaccination history and pathology as part of their recruitment documentation. The applicant must be certified as compliant with https://www1.health.nsw.gov.au/pds/Pages/doc.aspx?dn=PD2020_017 before employment can commence.

Your claim against the selection criteria is the most important part of your application as it will help determine whether or not you have met the standard of response required by the panel to be eligible for an interview. You should read the Position Description and then address the selection criteria for the role, giving examples where required. Applicants are encouraged to review the following information on Applying for a position within NSW Health at: http://www.health.nsw.gov.au/careers/guide/nswhealth/Pages/apply-for-position.aspx

Selection Criteria

  • Demonstrated high level of administrative skills whilst working within a health industry multidisciplinary team.
  • Proven experience or ability to use internal NSW Health computer programs relating to patient services.
  • Demonstrated knowledge of medical terminology.
  • Demonstrated experience in supervising other administrative staff, including pro-active rostering to ensure all services are covered during leave periods.
  • Demonstrated ability to prioritise and manage competing demands to ensure all deadlines are met.
  • Ability to work unsupervised or with minimal supervision.
  • Ability to liaise effectively and professionally with an empathetic approach to patients and staff.

Need more information?

2) Find out more about applying for this position
For role related queries or questions contact Frank Testa on Frank.Testa@health.nsw.gov.au

Wollongong, NSW

Administration & Secretarial


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