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Customer Service Officer - Government

PERSOLKELLY - Brisbane City, QLD

Administration & Secretarial
Source: uWorkin


PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

The role

Our clients are Logan based Government entities seeking experienced Customer Service Officers to join their operations for full time contracts (short and long term)

Some of the key responsibilities of this role include:

  • Providing superb Face to Face and Phone customer service to all customers and clients
  • Processing Orders through internal CRM system
  • Providing product information to Clients
  • Liaising with relevant parties to provide clients continuous updates regarding orders and deliveries
  • Identifying and assessing customers' needs to achieve satisfaction
  • Completing administration tasks relating to customer transactions with a 'can do' attitude

Role Requirements

  • Monday - Friday, 8am to 5pm availability
  • Strong, resilient attitude with a passion for customer service
  • Proven work experience in a Customer Service Officer /Internal Account Manager role
  • Excellent customer service skills and the ability to build rapport and manage client relationships
  • Strong attention to detail and the ability to problem solve and think on your feet
  • Good time management and planning skills
  • Strong working knowledge of Excel, Word and other Microsoft Office Programs
  • Ability to pick up and learn new systems quickly
  • Excellent verbal and written communication and organisational skills
  • Ability to multitask

If you are interested in these roles and fit the criteria, please apply online today!

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Brisbane City, QLD

Administration & Secretarial


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