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Strategic Growth Manager - Government

Telstra - Melbourne, VIC

Source: uWorkin


We believe it is people who give purpose to our technology. So, we're committed to staying close to our customers and providing them the best experience and delivering the best tech on the best network. Because our purpose is to build a connected future so everyone can thrive.

And, for you, that means incredible opportunities to be challenged, to innovate, and grow your career.

About the role

As a Strategic Growth Manager - Government, you thrive on applying your deep understanding of our customer's business strategies and technology needs, playing an integral role in unlocking the potential of the Government vertical across the nation. You partner with Telstra's State Government customers in New South Wales, acting as their trusted advisor and nurturing key strategic growth opportunities. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra's growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

You will draw on expertise in the Government vertical, deep knowledge of Government procurements processes, policy, and approach to innovation, and leverage your relationship building skills to deliver the following responsibilities:

  • Establish, grow, and maintain strategic customer relationships through deep knowledge of their Key Departments such as Education, Health and Transport.
  • Contribute to or lead the development of customer contact/engagement plans that nurture and grow existing customer relationships to grow emerging technology revenue for assigned the New South Wales Government portfolio
  • Apply professional expertise and knowledge of Telstra's capabilities, market insights, and a deep understanding of the Governments strategy to effectively influence and partner with customers to identify new business opportunities.
  • Leverage strong interpersonal and negotiation skills to drive commercial, business, and technical discussions with customers that present a compelling case for solutions, including articulation of technical (ICT, security, workplace, and application solutions) solution benefits to Government executives and key stakeholders. This could include Commissioners, Chief of Staff, Deputy Secretary and CIO's
  • Authentically engage and collaborate with stakeholders across Telstra (e.g. Business Development Managers, Solution Specialists, Functional Specialists) to identify, qualify and drive portfolio growth opportunities, seeking support, direction, and insights in customer solutions to achieve revenue and profitability targets.
  • Lead customer initiatives or components of initiatives (e.g. business advisory consulting, workshop facilitation, strategic planning sessions) that drive strategic business opportunities to Telstra and that have a significant degree of impact on portfolio retention and growth.
  • Identify and build strategies with Telstra Enterprise and Alliance Partners

About You

To be successful in the role, you will have:

  • Well-developed consultative selling and customer solution selling skills
  • Strong industry network with existing relationships across the telecommunications industry
  • Documented and strong track record and ability of consistently winning and closing deals
  • Demonstrated ability to achieve sales targets and to generate new business with existing and new customers and Federal systems integrators
  • Proven presentation and communication skills and the ability to story-tell a proposition to C level Executives


If you have a real passion for delivering brilliant customer service and would thrive as part of our dedicated team - connect with us and apply!